Plans change — here’s how cancellations work for Premium Stay, Day Care and Grooming bookings.
| Cancellation timing | Refund |
|---|---|
| 7 or more days before check-in | 100% refund |
| 4–6 days before check-in | 75% refund |
| 2–3 days before check-in | 50% refund |
| Less than 48 hours before check-in | No refund |
| No-show, early pickup, or unused booked days | Non-refundable |
This schedule applies to your advance payment. We may occasionally offer flexibility for genuinely exceptional circumstances, at Vikram’s discretion — but this isn’t guaranteed, and the schedule above is what you should plan around.
To cancel or change a booking, message us on WhatsApp as early as possible so we can process it correctly. See our Refund Policy for how refunds are calculated and paid.
Last updated: 1 August 2026.
